Thank you for shopping at solemuses.com! We hope you are satisfied with your purchase. If you are not completely satisfied with your purchase, you can return and get a refund according to the following policy:
- Refund Policy
Return Time: You can apply for a refund within 7 days of receiving the goods.
Unused Requirements: Returned items must be in unused condition and retain their original packaging and labels.
- Return Process
Request a Return: To return an item, please contact us at contact@yours.com. Please provide your order number and reason for return in your email.
Return Confirmation: We will process your request as soon as possible and send you a return confirmation and return address.
Return the Item: Please return the item to our return address along with its original packaging and labels. You will be responsible for postage costs; we recommend using a trackable mailing method.
- Refund Processing
Once we receive and inspect the returned item, and confirm that everything is in order, we will process your refund within 7-10 business days.
Refunds will be processed through your original payment method.
- Important Notes
We cannot process refunds for returned items that show signs of use, are damaged, or are missing accessories.
We do not accept unauthorized returns, so please ensure you follow our return process.
- Contact Us
If you have any questions or need further assistance, please contact us:
Email: contact@solemuses.com
Phone: +1-415-555-0123
Address: 678 Market Street
San Francisco, CA 94104
United States
Thank you for choosing us. We look forward to providing you with the best shopping experience!