Privacy Policy

We value your privacy and are committed to protecting the personal information you provide while using this website. This Privacy Policy outlines how we collect, use, store, protect, and process your personal data. By visiting this website or purchasing products, you acknowledge that you have read and agreed to the terms of this Privacy Policy.

1. Information Collection

To provide product sales and customer service, we may collect the following information:

Name;
Shipping and billing addresses;
Email address;
Contact phone number;
Order details and purchase history;
Payment-related information (payment processing is handled by secure payment service providers; we do not store full bank card details);
Inquiries, feedback, and customer service information voluntarily submitted by you;
Device information, browser type, IP address, access times, cookies, and website usage data.

2. Use of Information

The information we collect is used solely for legitimate business purposes, including but not limited to:

Processing orders and arranging shipment;
Providing after-sales service and customer support;
Responding to customer inquiries and handling complaints;
Providing order status notifications and service-related information;
Preventing fraudulent transactions and ensuring payment security;
Improving website functionality, user experience, and service quality;
Complying with applicable laws, regulations, and regulatory requirements.

3. Payment Information

This website uses secure third-party payment services to process transactions. During the payment process, relevant payment information is handled by the payment service provider in accordance with their privacy policy to complete transaction verification, fraud prevention, and payment settlement. We do not store your full bank card or payment account details.

4. Cookie Technology

To improve website functionality and enhance your browsing experience, we may use cookies and similar technologies to record your browsing preferences, shopping cart status, and website usage. You can manage or delete cookies through your browser settings, though doing so may affect certain website functions.

5. Information Sharing

We do not sell, rent, or exchange your personal information.

We may disclose necessary information to relevant third parties in the following circumstances:

Sharing necessary delivery information with logistics service providers to fulfill orders;
Sharing necessary transaction information with payment service providers to process payments;
Sharing necessary information with contracted service providers who assist with website operations, technical maintenance, and customer service;
When disclosure is required by law, regulation, or a lawful request from judicial or government authorities. All partners may use your information only to the extent necessary to provide the relevant services.

6. Data Security

We implement reasonable technical and administrative measures to protect your personal information against unauthorized access, modification, disclosure, or loss. While we strive to ensure data security, no method of internet transmission can be guaranteed to be absolutely secure.

7. Data Retention

Your personal information will be retained for the period necessary to fulfill the purposes described in this policy or as required by applicable laws and regulations. Upon the expiration of the retention period, we will delete or anonymize the relevant data in accordance with the law.

8. Your Rights

Subject to applicable data protection laws, you may have the following rights:

To access your personal information;
To correct inaccurate or incomplete information;
To request the deletion of personal information where applicable;
To restrict or object to specific data processing activities;
To request a copy of the data you have provided (where applicable);
To withdraw previously given consent (without affecting the lawfulness of processing based on consent prior to withdrawal).

To exercise the above rights, please contact us using the contact details published on the website.

9. Privacy of Minors

This website provides services to general consumers and does not knowingly collect personal information from minors who have not reached the age required by applicable laws. If we discover that we have inadvertently collected such information, we will delete it promptly after verification.

10. Updates to the Privacy Policy

We may modify this Privacy Policy in response to changes in laws and regulations or business needs. The updated policy will be posted on this page and will take effect from the date of publication. We recommend that you review this page periodically to stay informed of the latest version.

11. Contact Us

If you have any questions regarding this Privacy Policy or our handling of personal information, or if you wish to exercise your rights, please contact us via the customer service contact details published on the website. We will respond within a reasonable timeframe.